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Referrals Administrator in Horsham at Sussex Healthcare

Date Posted: 11/9/2018

Job Snapshot

  • Employee Type:
    Part-Time
  • Location:
    Horsham
  • Job Type:
  • Experience:
    At least 1 year(s)
  • Date Posted:
    11/9/2018

Job Description

Referral Administrators

Are you an experienced and hard-working administrator with computer literacy in Microsoft Office software? We are looking for two individuals with excellent administrative and communication skills to work in our busy Referral Management Centre based at Sussex Healthcare Audiology, Boldings Brook Academy, Warnham, Near Horsham, West Sussex, RH12 3RZ. You should ideally live close to Horsham within a commute of no more than 10 miles and be able to drive.

We are looking for motivated staff who will provide a high level of administrative support remotely to our audiologists based at a number of clinics across East Surrey, Sussex, Kent and Berkshire. This will include liaising with GP surgeries, referring parties and other clinical and administrative staff.

The postholders will primarily be responsible for processing directly bookable referrals using SystmOne of which full training will be given, taking telephone calls from patients self-referring to the service for free hearing tests and processing a number of other varying appointments for patients for repairs, aftercare. All referrals and related enquiries will be processed through the RMC and the first appointment booked. This is a busy and demanding environment.

The successful candidates will enjoy dealing with people and can demonstrate excellent patient care. You will need to be able to work under pressure, follow instructions and complete tasks as prioritised and delegated by senior members of the Team. Ideally you should have a typing speed of 30 wpm. Previous background working in the NHS would be desirable but is not essential.

Additionally, there will be a requirement to provide other administration support of which will be delegated to you by the RMC Manager.

30 hours a week. Shifts are either Morning- 7.30-13.30 Monday to Friday or 12.30-18.30 Monday to Friday

Salary: £14,040 per annum

Closing Date: Monday 26th November 2018

Shortlisting Date: Tuesday 27th November 2018

Interview Dates: Monday 3rd and Tuesday 4th December 2018

Apply and join Sussex Healthcare!